Question 1

What ages is the programme for?

Accepted Answer

The programme is built for South African Foundation Phase learners from Grade R to Grade 3 (roughly ages 5 to 9). The Reading Booster adds catch-up reading support for Grades 4 to 6 learners who need to strengthen their reading.

Question 2

Is the programme CAPS aligned?

Accepted Answer

Yes. Every lesson follows the official South African CAPS curriculum and is organised into the four school terms, so it supports what your child is doing at school.

Question 3

Is it suitable for homeschooling?

Accepted Answer

Absolutely. The programme is self-paced and structured term by term, which makes it an ideal reading spine for homeschooling families.

Question 4

Can it support a learner attending a traditional school?

Accepted Answer

Yes. Many families use it after school and on weekends to reinforce reading skills and build confidence alongside classroom learning.

Question 5

How long is each lesson?

Accepted Answer

Most lessons take about 10 to 20 minutes, so they fit easily into a busy day and hold a young child's attention.

Question 6

How often should my child use the programme?

Accepted Answer

A short session three to five times a week works well. Little and often builds strong reading habits.

Question 7

Are lessons available in English and Afrikaans?

Accepted Answer

Yes. You can choose English or Afrikaans, and the audio matches the selected language.

Question 8

Can siblings use one parent account?

Accepted Answer

Yes. One parent account can be used for your children. You can create a student profile for each child on the Student Profiles page, so every learner's progress is saved separately.

Question 9

How many learners are included in a subscription?

Accepted Answer

One learner is included per subscription. Each child needs their own subscription so their lessons and progress fit their own grade and pace.

Question 10

Can I cancel at any time?

Accepted Answer

Yes. You can cancel your subscription at any time and you will keep access until the end of the period you have already paid for.

Question 11

Is a credit or debit card needed for the free lessons?

Accepted Answer

No. The first two lessons of every grade are completely free and no card is required to try them.

Question 12

Does it work on a mobile phone?

Accepted Answer

Yes. The programme works on mobile phones, and it is designed to be especially comfortable on tablets.

Question 13

Does it work on a tablet?

Accepted Answer

Yes. The programme is tablet-first, with large buttons and tap-to-hear activities that suit young learners.

Question 14

Is internet access required?

Accepted Answer

Yes, an internet connection is needed to load lessons and save progress.

Question 15

Can I download reports?

Accepted Answer

Yes. Parents can view a progress report and download printable certificates for completed stages and tests.

Question 16

How do certificates work?

Accepted Answer

When your child passes a stage or term test, a printable certificate becomes available with their name, the grade or stage completed, and the date.

Question 17

What is the Reading Booster?

Accepted Answer

The Reading Booster is a catch-up reading track for Grades 4 to 6 learners who need to strengthen phonics, fluency, vocabulary and comprehension, with reading linked to their school subjects.

Question 18

What happens if my child is struggling?

Accepted Answer

Lessons are supportive and allow another attempt, and the Reading Booster and the 'Start from the Beginning' track help learners who need to go back to basics at their own pace.

Question 19

How do I contact support?

Accepted Answer

You can reach us any time at info@savinggraceeducation.co.za or through the Contact page. We aim to respond within 2 working days.

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